Image Generator Support

We understand how frustrating it can be when you're eager to see your stories come to life through our Digital Comic Creator, only to encounter delays or limitations due to our image generation process. Our integration of DALLE-3 has indeed revolutionized the speed at which you can visualize your narratives, cutting down waiting times from a cumbersome 24 hours to mere minutes. However, as with any cutting-edge technology, there are inevitable challenges.

Why Images fail

One such challenge stems from the stringent content policies governing image generation set by OpenAI. While we strive to empower your creativity, there are occasions when DALLE-3 may interpret certain words or phrases from your stories as potentially unsafe or harmful, leading to refusal in generating the desired imagery. We want to assure you that this is not a reflection of your storytelling prowess or our commitment to your satisfaction; rather, it's a necessary precaution to maintain a safe and inclusive platform environment.

What we do to fix it

In response to this limitation, we've been diligently working behind the scenes to enhance your experience. We've developed additional AI models aimed at refining the prompts provided to DALLE-3, ensuring that the images generated align more closely with your vision while adhering to safety standards. This ongoing refinement process operates seamlessly in the background, requiring no action on your part.

We recognize that despite our best efforts, there may still be instances where our AI model falls short of expectations. Rest assured, every setback serves as a learning opportunity for our system, enabling it to continually evolve and improve.

Should you encounter any hiccups along the way, simply rerun the generation command by pressing the play button on the respective page.

Your patience and understanding are invaluable as we work tirelessly to make our platform smoother and better with each update. Thank you for entrusting us with your storytelling journey.